CITIC Telecom CPC Workshop: SmartCLOUD Call Centre - Your Marketing and CRM Projects Quick Enabler
“Understand Your Customers” is one of the critical factors of business success and a well-equipped 24 X 7 call centre that can perform telemarketing, customer satisfaction and other ad hoc marketing projects definitely helps.
In this workshop, CITIC Telecom CPC and Genesys will introduce to you a SmartCLOUD multi-media contact centre solution that allows you to enjoy all the benefits of a self-own call centre but without the traditional upfront and long-term hardware maintenance cost. Let’s kick off your marketing and CRM projects now!
Date: 17 August 2012 (Friday)
Time: 2:00pm – 4:30pm
Venue: CITIC Telecom International CPC Limited, 20/F, Lincoln House, Taikoo Place, 979 King’s Road, Quarry Bay, HK.
Target Audience: Professionals in Marketing, Customer Service, IT and Research