Using Singapore as a testbed, DBS Bank will initially deploy Office 365 on its 1,000 staff in Singapore. By the end of 2016, it will have extended the deployment to all 22,000 bank employees across its 18 markets, including 4,500 staff in Hong Kong.
Office 365 will enable all DBS Bank staff to collaborative from anywhere, across PCs, tablets and smartphones. Across the organization, the Bank will conduct meetings through Skype for Business, hence cutting down on travelling time. It will also use the enterprise social network, Yammer, to enable its employees to collaborate cross-departments and locations. To encourage knowledge sharing, each DBS employee will receive an increment of file storage capacity to 1TB per user on OneDrive.
DBS Bank's deployment of Office 365 has made the first Singapore bank to adopt cloud-based productivity technology, Office 365, in the workplace, said the Bank.
"In the last few years, we have made good headway in creating a 'fintech-like' workforce that is focused on making the customer experience simpler and more seamless. Inculcating a digital mindset in our people aside, it is also important to give them work tools that break down silos, enhance collaboration, foster greater efficiency and facilitate working on the go. By leading the industry in adopting cloud technologies, our people can in turn deliver greater customer value," said DBS Head of Technology and Operations David Gledhill.
According to Michael Araneta, associate vice president for IDC Financial Insights Asia/Pacific, "Asia/Pacific super-regional institutions, like DBS, will set the pace. At least 80% of these FSIs will run on a hybrid cloud architecture by 2018. These large players will clear the way for their peers and will set best practices in the location, control, ownership, and management of data in the cloud."
According to Microsoft, Office 365 has achieved the Multi-Tier Cloud Security Standard for Singapore (MTCS SS) Level-3 certification for Office 365, the highest level of certification available, complementing the service's global independent verification specified in ISO 27001, EU model clauses, HIPAA BAA and FISMA.
A.I. and biotech embedded
Elsewhere in the region, DBS has over the past five years invested in strategic technology initiatives in its banking operation. For example, customers in Singapore can log on to digibank, a mobile app, using fingerprint and check their account balance with just one swipe.
In April, DBS also launched India's first mobile-only bank that is branchless, paperless and signatureless. Digibank in India combines a set of groundbreaking technology from biometrics to artificial intelligence