HK's SPA adopts NetSuite OneWorld

 Seaman Paper Asia (SPA)Hong Kong based B2B decorative tissue paper supplier Seaman Paper Asia (SPA) has adopted Oracle's NetSuite OneWorld to manage its key business processes.

SPA is using the platform to manage its mission-critical financial processes, distribution, inventory and order management and customer relationship management as well as multi-currency transactions in Hong Kong, US and Singapore dollars and the Euro.

SPA office manager Sam Jones said the company's previous MYOB system struggled with limited reporting capabilities and inefficient double-entry of data, and made it difficult to scale and support the CRM capabilities needed to sustain growth.

Since adopting NetSuite OneWorld top-line revenue has grown 25% and the company has eliminated the manual process of creating separate sales and purchase orders.

“Our goal is to be a truly global supplier, but we wouldn't have been able to sustain our business on MYOB. NetSuite's powerful customisations and access to information anywhere streamlines our processes and helps us grow," Jones said.

“NetSuite gives us a very powerful reporting and analysis environment. I've set up my dashboard in a way that I can see a cross section of sales performance data — it's all very intuitive, easy and at my fingertips."

He said these reporting and analytics functions have improved visibility into key performance metrics, making it easier to track trends, identify challenges and continually optimize the business.

Oracle acquired NetSuite in September 2016 for US$9.3 billion.