NetSuite launches spate of ERP products and features

Much of the talk at NetSuite's annual conference SuiteWorld has been of new parent company Oracle's plans for the firm's global expansion, but the world's largest cloud ERP (Enterprise Resource Planning) vendor also unveiled a host of new products and features.

Flames were thrown from vertical torches to herald the key launches of a human resources (HR) service called SuitePeople and a holistic cloud system for cloud adoption called SuiteSuccess, which NetSuite executive vice president Jim McGeever claimed is "the world's first unified industry cloud solution."

"It is the most important initiative that we've had in many years," he said, adding that it reimagines the way in which the company delivers its cloud services and that its customers use them in a pre-packaged configuration designed to ease the implementation process.

NetSuite claims that SuiteSuccess customers can go live 60% faster than before, that the average page load time is 66% faster and that implementation costs are 18% less.

SuiteSuccess provides a new way for NetSuite to deliver its services that meets the specific needs of individual industries in a unified approach built on leading sector practices, according to the company.

NetSuite plans to regularly release new editions for different industries, and has already delivered them for eight: advertising and publishing, financial technology, manufacturing, non-profit, retail, service-based businesses, software/internet and wholesale distribution. Each industry offering is built for those specific market needs.

"We have a whole sales team dedicated in the US to going after university campus book stores," said McGeever. "It's not a market where we expect to get 5% or 10%. We expect to get every one of those. And you will see us get that again and again."

The package begins at pre-sales and moves onto live running and continuous optimization, a service NetSuite calls "the stairway to heaven".

"For most companies the most common implementation is steps one and two: you pay for the subscription for those components and you pay for the implementation," said McGeever. "If you go onto step three, which may be you're adding B2C commerce, you'll pay incremental subscription and incremental services."

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