adv
IBM is embarking on a massive transformation of how it delivers technical support to customers, all hinging on one of the biggest deployments of...
Hong Kong businesses are the least likely to adopt artificial intelligence-powered CRM platform -- the lowest among its counterparts in the rest of...
Microsoft has faced a tough battle getting its $26 billion acquisition of LinkedIn approved in Europe. Salesforce has challenged the move on...
Microsoft's upcoming Dynamics 365 cloud software promises a one-stop shop for ERP and CRM, but its modular convenience could come at a considerable...
Microsoft is working on a new offering called Dynamics 365 that will combine its current ERP and CRM cloud services into a single bundle and include...