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High value in TCO equation for banks, distributors and more
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When distributor Russell Sigler tripled in size overnight, the company’s existing communication system needed to be replaced just as quickly. Customers in Arizona, California, Idaho, Nevada, New Mexico, and Texas relied on the Arizona-based sales and distribution company to order and service their HVAC and refrigeration parts. Their heating and cooling systems were top of mind, not Russell Sigler’s recent acquisition that had added 700 employees spread across 30 branch offices.